TERMS OF USE
Greetings from Uniheal! Our terms and conditions are made to lay out specific guidelines for using our services, safeguard the interests of all parties, and guarantee a stress-free patient experience.
By using Uniheal services, you consent to our terms and conditions and our request that you cooperate with us in good faith to meet your healthcare objectives. We aim to ensure your satisfaction with our services because we value your trust. Please contact the Uniheal team with any queries about our terms and conditions.
Please know the following details before asking a question or leaving a comment.
1. INTRODUCTION
1.1 At Uniheal, we strive to provide visitors and users with a fantastic user experience and value. Therefore, we have established certain conditions for using Uniheal ("Terms of Use") to provide a great user experience and to set reasonable expectations. You confirm that you were at least 18 years old on the date of this agreement and that you have read, understood, and completely agree to all of the mentioned terms of use mentioned in this agreement by agreeing to or accepting these terms of use.
2. IMPORTANT NOTICE
2.1. We are not a medical facility, physician, or hospital. Uniheal is merely a website for online healthcare that aims to inform patients and assist them in understanding their options. You acknowledge and accept that all interactions with the hospitals or doctors/surgeons on the website, including any related problems with services or medical outcomes, are solely your responsibility.
2.2. Uniheal shall not be held liable for any such interactions or associated problems.
2.3. Uniheal does not provide medical advice or diagnoses, so it can't be held responsible for any decisions you make, communications, or interactions you have with hospitals or doctors.
You will do it at your own risk if you decide to work with a healthcare professional, doctor, or hospital to get medical care for you
2.2. Uniheal shall not be held liable for any such interactions or associated problems.
2.3. Uniheal does not provide medical advice or diagnoses, so it can't be held responsible for any decisions you make, communications, or interactions you have with hospitals or doctors.
You will do it at your own risk if you decide to work with a healthcare professional, doctor, or hospital to get medical care for you
3. GENERAL TERMS AND CONDITIONS
3.1. Uniheal offers its website as an intermediary to enable communication and transactions between healthcare service providers and consumers, customers, patients, users, and buyers. Depending on the service used or the type of transaction made, Uniheal will charge a service fee for the facilitation and other services. The Consumer/Customer/Buyer/User and the Healthcare Service Providers or the Hospitals shall settle all such disputes without involving Uniheal in any way.
3.2.Neither Healthcare Service Provider nor Hospital shall be responsible and liable for mediating or resolving any conflicts or disagreements on the medical opinion, cost of treatment or treatment packages, consultation fees, or any other communication that occurs between the Consumer/Customer/Buyer/User and the Healthcare Service Providers or the Hospitals.
3.3. This site may only be used by an individual or a corporate representative acting in their official capacity for such corporate representative. Any content you copy from the website, which is not limited to any text, images, audio, or video, must not be shared, exchanged, modified, sold, or transmitted for any commercial, business, or public purpose.
3.4. The content, video consults, blog posts, live chats, emails, and phone support available on this website are all intended for general informational purposes only and NOT BE THOUGHT OF AS A SUBSTITUTE FOR QUALITY PROFESSIONAL MEDICAL ADVICE, CARE, OR EVALUATION BY YOUR DOCTOR/PHYSICIAN OR OTHER APPROPRIATELY QUALIFIED HEALTHCARE PROVIDER. Any information offered by Uniheal, its staff, physicians, or hospitals via video consulting, phone, live chat, or email will only be made available to the general public to help them make an informed choice. Suppose you follow the advice or instructions given by Uniheal associates, employees, contractors, or online users; you will not hold Uniheal accountable or liable in any way for any damage or type of loss.
3.5. No information on the Uniheal website should be used to treat or diagnose a medical condition, self-medicate, or replace an appointment with your doctor or physician. You acknowledge that you should always consult a physician or other trained healthcare professional if you have any questions about a medical condition.
3.6. We don't have control over any content that third parties or other users may post on the website or our social media pages. The fulfillment of any such information made available from or through our website or social media channels is not held responsible by us. You agree that Uniheal is not liable or responsible for any claim, loss, or liability arising from using such information and that you bear all responsibility and risk for using any information you obtain from or through this website or our social media channels.
3.7. Any tests, procedures, doctors, medications, healthcare providers, health-related products, services, opinions, or other information you may find on the website is not endorsed or recommended by Uniheal. Likewise, if materials relating to such things appear on the website, it in no way implies that Uniheal suggests or endorses them. You consent to carefully examine everything and determine whether it is appropriate for your use.
3.8. Before acting on any suggestion or advice provided on or through the website for medical opinions or consultations, you should ensure that the action is appropriate and applicable. For example, you can seek a second and third opinion from other medical professionals or consult your doctor. You must be aware that services other than physical examinations and in-depth investigations, such as consultations, second opinions, and other services, have restrictions attached to them. Using the website, you will release Uniheal and its owners, managers, directors, employees, agents, partners, advertisers, and affiliates from all liabilities and legal responsibility for any inaccurate or deceptive information provided by any professional, hospital, or service provider.
3.9. The website allows you to choose the right medical care. Some specific terms and conditions apply to these hospitals, physicians, and other healthcare providers. You accept that Uniheal shall not be held responsible or liable for any of the decisions you make regarding a particular surgeon, doctor, hospital, or another healthcare provider while using the website.
3.2.Neither Healthcare Service Provider nor Hospital shall be responsible and liable for mediating or resolving any conflicts or disagreements on the medical opinion, cost of treatment or treatment packages, consultation fees, or any other communication that occurs between the Consumer/Customer/Buyer/User and the Healthcare Service Providers or the Hospitals.
3.3. This site may only be used by an individual or a corporate representative acting in their official capacity for such corporate representative. Any content you copy from the website, which is not limited to any text, images, audio, or video, must not be shared, exchanged, modified, sold, or transmitted for any commercial, business, or public purpose.
3.4. The content, video consults, blog posts, live chats, emails, and phone support available on this website are all intended for general informational purposes only and NOT BE THOUGHT OF AS A SUBSTITUTE FOR QUALITY PROFESSIONAL MEDICAL ADVICE, CARE, OR EVALUATION BY YOUR DOCTOR/PHYSICIAN OR OTHER APPROPRIATELY QUALIFIED HEALTHCARE PROVIDER. Any information offered by Uniheal, its staff, physicians, or hospitals via video consulting, phone, live chat, or email will only be made available to the general public to help them make an informed choice. Suppose you follow the advice or instructions given by Uniheal associates, employees, contractors, or online users; you will not hold Uniheal accountable or liable in any way for any damage or type of loss.
3.5. No information on the Uniheal website should be used to treat or diagnose a medical condition, self-medicate, or replace an appointment with your doctor or physician. You acknowledge that you should always consult a physician or other trained healthcare professional if you have any questions about a medical condition.
3.6. We don't have control over any content that third parties or other users may post on the website or our social media pages. The fulfillment of any such information made available from or through our website or social media channels is not held responsible by us. You agree that Uniheal is not liable or responsible for any claim, loss, or liability arising from using such information and that you bear all responsibility and risk for using any information you obtain from or through this website or our social media channels.
3.7. Any tests, procedures, doctors, medications, healthcare providers, health-related products, services, opinions, or other information you may find on the website is not endorsed or recommended by Uniheal. Likewise, if materials relating to such things appear on the website, it in no way implies that Uniheal suggests or endorses them. You consent to carefully examine everything and determine whether it is appropriate for your use.
3.8. Before acting on any suggestion or advice provided on or through the website for medical opinions or consultations, you should ensure that the action is appropriate and applicable. For example, you can seek a second and third opinion from other medical professionals or consult your doctor. You must be aware that services other than physical examinations and in-depth investigations, such as consultations, second opinions, and other services, have restrictions attached to them. Using the website, you will release Uniheal and its owners, managers, directors, employees, agents, partners, advertisers, and affiliates from all liabilities and legal responsibility for any inaccurate or deceptive information provided by any professional, hospital, or service provider.
3.9. The website allows you to choose the right medical care. Some specific terms and conditions apply to these hospitals, physicians, and other healthcare providers. You accept that Uniheal shall not be held responsible or liable for any of the decisions you make regarding a particular surgeon, doctor, hospital, or another healthcare provider while using the website.
4. INTELLECTUAL PROPERTY RIGHTS
4.1. All the contents on this website are owned by Uniheal, its affiliates, vendors, and third-party sources.
5. DISPUTES, LAW AND VENUE
5.1. You and Uniheal consent to observing the guidelines outlined in the terms and conditions using this website.
6.2. Uniheal may be entitled to reimbursement for any costs, including legal fees if enforcement of these rules necessitates legal action.
5.3. You will almost have one year from when the problem first surfaced to file a lawsuit if you want to do so concerning the website. You won't have another chance to file a lawsuit after that.
6.2. Uniheal may be entitled to reimbursement for any costs, including legal fees if enforcement of these rules necessitates legal action.
5.3. You will almost have one year from when the problem first surfaced to file a lawsuit if you want to do so concerning the website. You won't have another chance to file a lawsuit after that.
6. RESTRICTIONS ON LIABILITY
6.1.Uniheal cannot be held responsible for any damages that may occur when you access and utilize its services, the website, or any of its content, even if they were aware of the possibility of such damages. If you are unsatisfied with the site or experience any harm from using the site, your only choice is to completely stop using the site, even if such a remedy should fail in its essential purpose.
6.2. Furthermore, neither Uniheal, its affiliates, nor each of their respective officers, directors, employees, or agents will be held responsible or liable for any occasional, indirect, incidental, consequential, or exemplary damages exonerating or any other damages of any various kind arising from or related to website and any content on the Uniheal website, regardless of whether such damages are based on tort, contract, error (human or machine), negligence, strict liability basis.
6.3. We make an honest attempt to verify any errors in the information on our website that we discover ourselves or are made aware of.
6.2. Furthermore, neither Uniheal, its affiliates, nor each of their respective officers, directors, employees, or agents will be held responsible or liable for any occasional, indirect, incidental, consequential, or exemplary damages exonerating or any other damages of any various kind arising from or related to website and any content on the Uniheal website, regardless of whether such damages are based on tort, contract, error (human or machine), negligence, strict liability basis.
6.3. We make an honest attempt to verify any errors in the information on our website that we discover ourselves or are made aware of.
7. INDEMNIFICATION
7.1. By using the Uniheal website or any of its content or by violating any of the terms of use, you agree to defend Uniheal, its affiliates, and all of their team, including their directors, officers, staff, and representatives from and against all losses, expenses, liabilities, damages, and costs, including without limitation reasonable legal fees.
8. NO WARRANTY
8.1. Considering the nature of the services you request and the surgeon/doctor or healthcare provider who would be available to offer you the clinical services for the same, Uniheal may select a surgeon/doctor or healthcare provider on your behalf for certain specific services. However, no surgeon, doctor, or other healthcare provider mentioned or listed on the website is endorsed or recommended by Uniheal. Furthermore, about these surgeons, doctors, and other healthcare professionals, as well as the caliber of the medical services they might offer, Uniheal makes no representations or warranties.
8.2. Uniheal disclaims all liability for any reason concerning the services rendered by the hospital, physician, surgeon, or other healthcare providers. We won't be held responsible for any outcomes or experiences you may have from using their system or services. We don't give any representations, warranties, or guarantees about the profile, details, professional qualifications, quality of work, expertise, or other information on the website, whether express or implied. We don't support any of the businesses or people mentioned on our forum. We won't be responsible for any decisions you make relying on this information.
8.2. Uniheal disclaims all liability for any reason concerning the services rendered by the hospital, physician, surgeon, or other healthcare providers. We won't be held responsible for any outcomes or experiences you may have from using their system or services. We don't give any representations, warranties, or guarantees about the profile, details, professional qualifications, quality of work, expertise, or other information on the website, whether express or implied. We don't support any of the businesses or people mentioned on our forum. We won't be responsible for any decisions you make relying on this information.
The outcomes of any search you conduct on the Uniheal website must not be considered as the website’s endorsement of any specific hospital or healthcare provider. Uniheal disclaims all liability for any service failure or shortcoming by any hospital, physician, or other healthcare provider.
We cannot guarantee that all correspondence or transactions will be finished. Additionally, we do not guarantee that hospitals, doctors, or other healthcare providers will be able to or intend to fulfill their obligations in any communication or transaction. Before choosing a hospital, doctor, or healthcare provider, we advise you to conduct your research or investigation.
Please contact us at info@unihealhealth.com if you have any doubts or opinions about these Terms of Use.